Customer Service

Wakefields E-Commerce Exchange/Return Policy:

  • Merchandise must be returned within 30 days of the purchase date.
  • All merchandise must be in new and resalable condition.
  • NO REFUNDS on GAMESHIRTS, BATHING SUITS, or SCORESHIRTS.
  • Shipping costs are non-refundable.
  • All returns are subject to management's approval.
  • You can return your item(s) to your closest store with your invoice, but please contact us first. 

RETURN POLICY HAS BEEN EXTENDED FOR 60 DAYS FROM THE DAY YOU RECEIVE YOUR ITEM DUE TO OUR STORES BEING CLOSED. **REOPEN DATE PENDING** PLEASE CONTACT US AHEAD OF TIME IF YOU HAVE A RETURN REQUEST. STAY SAFE!


Send your return to:

Wakefields Online
1212 Quintard Avenue
Anniston, AL 36201

**Be sure to include your packing slip**


Wakefields E-Commerce Refunds:

    • Orders that have a different billing and shipping address will automatically be refunded back to the payment method provided upon receipt.
    • All refunds take 7-10 business days to process depending on your banking institution.
    • If you have questions or concerns regarding a refund, please contact us via the 'contact us' page.
    • Refund information will be emailed to the email address you provided during checkout. 

Contact Us

  • Note: We have been experiencing technical difficulties with our phones, if you do not reach anyone please email us for immediate response. Sorry for any inconvenience.
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  • Phone: 1-800-333-1552 ext: 255
  • Email:customerservice@wakefields.com
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  • Physical Address:
    Wakefields Online
    1212 Quintard Avenue
    Anniston, AL 36201
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